Legal

Privacy Policy

Last updated: March 15, 2024

1. Who we are

Specter Systems ("we," "our," or "us") provides a cloud-based business-management platform that helps brokers and finance teams organize documents, automate email workflows, and synchronize data with their CRM.

2. Information we access

When you connect Google Workspace or other services to Specter Systems, you authorize us through OAuth consent to access only the categories of data required to deliver core features.

This can include Gmail message bodies, headers, labels and drafts, Drive file content and metadata, Admin Directory user and group profiles, and files routed through processing pipelines.

We do not request or store your Google password.

3. How we use your information

Workflow automation: parsing incoming emails, applying labels, generating drafts, and posting status updates.

Document processing: redacting sensitive data, running OCR, and writing standardized metadata before syncing to your CRM.

User provisioning: creating, suspending, or updating Workspace accounts and groups when teams onboard or off-board staff.

Audit and security: logging processing events to maintain an immutable activity trail.

We do not sell or rent your data. We share it only with services you connect, integrations you explicitly enable, or where required by law.

4. Data retention and deletion

Processed documents and logs remain in your Google Workspace unless you delete them.

Any transient copies stored on Specter Systems servers for OCR or redaction are automatically purged within 24 hours.

You may revoke access at any time in your Google Security settings. When revoked, our system immediately loses API access and scheduled jobs cease.

5. Security

All in-transit data is encrypted via TLS 1.2+.

At rest, transient data is encrypted with AES-256.

Access keys are stored in Google Secret Manager and rotated routinely.

Least-privilege IAM roles restrict Specter Systems personnel access.

6. Your choices

Consent management: review or revoke Specter Systems OAuth scopes in your Google Account security settings.

Data deletion: delete processed files in Drive or request log removal by emailing privacy@spectersystems.com.

Marketing: we do not send promotional emails unless you opt in, and you can unsubscribe at any time.

7. International data transfers

Specter Systems operates on Google Cloud servers located in the United States. If you access the service from outside the U.S., you consent to transfer and processing of your information in the U.S. and other countries where we or our sub-processors maintain facilities.

8. Children

Our service is intended for business users ages 18 and older. We do not knowingly collect information from children under 13.

9. Changes to this policy

We may update this Privacy Policy periodically. Material changes will be announced via in-app notice or email at least 30 days before they take effect.

Continued use after the effective date constitutes acceptance.

10. Contact us

Questions or requests can be sent to privacy@spectersystems.com.