Communications,
redefined.

Specter keeps every call, email, and text on the deal. Merchant, lender, and internal conversation stays attached to the file — the full history one click away.

Maria — Rivera Auto SMS
TodayHey — did my approval go through?Yes! $85k approved. Sending docs now.Amazing, thank you 🙏Sign by 3pm and we fund tomorrow.Delivered
Plugs into your stack

Runs on the tools you already use.

  • Twilio
  • Zoom
  • Gmail
  • Outlook
  • SendGrid
  • iMessage
  • WhatsApp
  • RingCentral
  • Microsoft Teams
  • Google Meet
  • Slack
  • Calendly
  • Google Calendar
EmailSent & received in-threadTOmaria@riveraauto.comApproval — Rivera AutoSENDApproval — Rivera Auto9:02SENTRe: Approval — docs attached9:18RECV
SMSTwo-way, on the timelineAny update?Underwriting — 2 stipsJust sent themOffer in — $220K
CallsClick-to-call & voicemailOUTBOUND4:12INBOUND1:47VOICEMAIL0:38
Lender callbacksApprovals, counters, stipsKANJO CAPITAL$220K · 12moPENDINGAPPROVEDFORWARD FUND$180K · 9moPENDINGCOUNTERMERIDIAN MCAawaiting docsPENDINGSTIPS 2
Built for the deal, not the inbox

One place to say it and track it.

Write once, send on any channel.

Compose from the deal with templates and follow-up sequences — Specter routes it to email, SMS, or a call and keeps the whole thread on the file.

Email SMS Call

Hi Maria — your $85,000 advance is approved. Here are the next steps…

ApprovalSend docsFollow-up
Template · Approval email

Lender replies, threaded.

Approvals, counters, and declines land on the deal they answer.

Lender callbacks · Rivera Auto
  • Kanjo Capital Approved
  • Forward Fund Counter
  • Meridian MCA Declined
Questions

Communications FAQs

Does communication stay tied to the deal if someone leaves?

Yes. Because email, SMS, and calls run through the deal file rather than a personal inbox, the history stays with the file and the team keeps it.

Can merchants and lenders both be handled in one place?

Yes. Merchant outreach, internal notes, and lender callbacks all thread to the same deal record so the full conversation is visible.

Does Neo work with communications?

Yes. Neo can draft messages from the deal context and queue them for review, then send through the same channels once approved.

Book a Demo

See Specter run your whole pipeline.

Submissions, lender routing, underwriting data, and compliance in one workspace. Tell us about your pipeline and we'll tailor the walkthrough.

  • Reply within one business day1-day reply
  • Live walkthrough, no obligationNo obligation
  • SOC 2-aligned data handlingSOC 2-aligned